Category: Customer Loyalty

Category: Customer Loyalty

Customer Service Basics: Avoiding A Bad Reputation

If you want to have a successful business, you will need more than a great product, you’ll also need great customer service. Quality customer service strengthens the relationship you have with your customers and leads to brand loyalty and higher sales. Poor customer service can lead to a poor business reputation which is the last […]

The Power of Reviews on your Business’ Reputation

Mobile technology has given people the tools to reach into their pocket and get all the pertinent info they need to make a smart purchase whether a product is on the shelf in front of them, or they are planning a trip and looking to book a room.   The rise of mobile has yielded […]

What’s the Big Deal? – Social Media Titan Facebook Creates ‘Facebook Deals’

Facebook is now entering the local deals business, much like how works. In November 2010, social media titan Facebook announced “Facebook Deals”. That has evolved over the past few months and in recent announcements, they have begun advertising just what exactly they intend to do. The fundamentals behind this new initiative are that local […]

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