Category Archives: Reputation Management


  Offline is mimicking online fervor.  All the ‘kids’ are doing it.  Multiple facets of business are better discovered, engaged, and shared on the Web.  We do and will see ongoing shifts.  Consider Danny Sullivan’s observations of the WSJ.  How about WSJ’s coverage of Verizon’s spectrum deal? Online is the place to be.  Like printed-news read more…


Technology!  It’s exciting!  It’s eye opening!  It may be hurting your brand!  Technology is moving at…modern-day computer speeds; it’s getting faster with each passing moment.  Yesterday, I wrote upon Apple’s newest iPad and analyst forecasts of mobile devices killing the ‘PC star.’ In Apple’s case, advanced technology is modifying the brand, filling iPad revenue streams read more…


Are you winning with your PR pitches or missing the mark, like an inexperienced pitcher from the California penal league?  Remember Rick ‘Wild Thing’ Vaughn from Major League?   You may know him from his present-day role as Charlie Sheen (but I digress).  Rick had the ‘heat’ behind his hurls but his approach needed tweaking.  A read more…


How’s your brand getting attention today?  There are in-house and external ways to beckon attention.  Seek search engine optimization information; vendors offer an array of choices, addressing technical, social, and copywriting needs.  Do you want ongoing commerce from customers once you have their immediate attention?  While SEO offers opportunities to drive traffic to your site, read more…


Do you have something to add to the conversation, or just calling attention?  I would address high school students in this manner who were temporarily ‘off task’ during class.  High school students are socially savvy; most got the point and understood the difference elucidated by my question; were they serving the good of the community read more…


Google, Google, Google!  Are you trying to dominate the SERPs on such major search engines as…well, Google?!  There’s been a lot of talk about the brand lately.  Buying links, being unfriendly to Twitter, hiding owner reviews…despite best intentions, some brand behaviors have been weighed and measured… Aside from the obvious irony regarding the Google+’s inclusion read more…