New York and New Jersey are still recovering from the devastation brought by Hurricane Sandy. When it’s all said and done, weeks and months will pass and the monetary cost will be astronomical, which is to say nothing of the lives lost.
I was lucky to get little more than a few strong gusts and plenty of wind where I live. Like many people, I was glued to my Twitter feed, trying to keep tabs on what was going on all along the Northeast. I had the TV on too, but that wasn’t telling the whole story. It was amazing to see Twitter come into its own as a major source of information and communication. Twitter co-founder Jack Dorsey sent out a tweet in the middle of the night October 29th saying how proud he was of Twitter at that moment. Social media companies, of course, want to present themselves as being important. But during those couple days, Twitter really was a valuable resource.
If you were on Twitter that night, you know what I mean. People who had lost power relied on their phones for updates. People were RTing locations of others in desperate need. Pictures (many taken on Instagram) were shared, showing the devastation in real time. Mayors and governors were tweeting constantly, sending out instructions and alerts. For those without power, but with a charged phone, it was their only access to the outside world. And for those who were lucky enough to be unscathed, it provided a window into just how much help would be needed.
In the aftermath of the storm, Twitter continues to be used for everything, ranging from direct communication with ConEd (seriously, check out their feed) to helping people adopt animals that were left homeless or abandoned by the storm.
In recent years, mobile Internet usage has increased dramatically and smartphones, tablets and other mobile computing devices are now the primary point of connectivity for a rapidly growing mobile demographic. For Internet marketers, reaching this massive user base is essential in creating more effective campaigns.
In order to truly achieve optimal visibility throughout social media, developing mobile-friendly sites, pages and content are a must. With Facebook and Twitter ramping up their mobile advertising efforts, it has become easier for social media marketers to build campaigns which target tablet and smartphone users, but even with some help from the networks themselves, it is still important to fully understand the metrics of mobile online marketing.
The Big Difference
The most critical aspect to keep in mind when developing mobile-specific content is compatibility. Does your site have a design that looks good and loads quickly on a tablet or smartphone? Is your rich content mobile-friendly? If not, any pages or content shared throughout the mobile Web is virtually useless. Additionally, social media marketers can take full advantage of popular apps such as Instagram in order to generate more original content geared toward mobile users.
The impact of mobile device usage on social media campaigns is already being noticed and as new “must-haves” such as Apple’s iPad Mini, Google’s Nexus 7 and Microsoft’s Surface make their long-anticipated debuts this holiday season, the market is expected to grow even larger in the months ahead. Every social media marketer should pay attention to their mobile audience and understand the value of building campaigns with this ever-increasing demographic in mind.
Earlier today, I read an article posted on Reuters.com discussing the impact of Twitter on this year’s historic Presidential election. One quote within the article that particularly stood out was:
“Through the course of a long and bitter presidential campaign, Twitter often served as the new first rough draft of history.”
It’s a great point and a hard one to disagree with. In fact, last night truly displayed the power of Twitter as one of the most significant public media outlets, both on and offline. A record-breaking 31 million tweets related to the election spread throughout the Web last night, with 23 million of those appearing between 6pm EST and midnight. Just after 11pm, Twitter users generated an incredible 327,000 tweets per minute leading up to the announcement of Obama’s victory. According to Twitter’s spokeswoman, Rachael Horwitz, the election was “the most tweeted about event in U.S. political history.”
Although President Obama and Mitt Romney aggressively utilized Twitter during their respective campaigns, last night’s unprecedented social engagement levels truly brought the network to the forefront of mainstream news and media.
Twitter, as well as Facebook, YouTube, Google+ and other prominent social networks, provide a level of both visibility and credibility to individuals and organizations that have proven difficult to achieve through other platforms. With both candidates extensively using social networks to help gain votes and raise greater awareness to their campaigns, the popularity of these networks has soared and only continues to grow and prove their value as promotional tools.
Last night, history was undoubtedly made as the incumbent President was re-elected. Before I was even able to get to the nearest TV or radio to find out who would be residing in the White House for the next four years, the following tweet appeared on my Twitter feed:
Today, as Obama begins to prepare for four more years in office, myself and thousands of other social media users will remember the tweet that announced his victory to the world and the instrumental role social media played throughout this historic campaign.
Although this year’s election has been the most expensive in US history to date (with a total price tag of over $2 billion), the most significant platform utilized by both Romney and Obama to enhance their visibility throughout the campaign may, surprisingly, be the most cost effective, as well. Social media first proved its worth in the political arena during President Obama’s groundbreaking 2008 campaign. The usage of YouTube and Facebook to connect with a vast, diverse audience had undeniably helped Obama pull ahead in the polls and capture coveted demographics in crucial swing states such as Ohio.
By creating a new form of “digital grassroots” campaign, Obama was able to successfully reach voters who spent more time on Facebook and YouTube than watching C-SPAN or reading political publications. Additionally, the least expensive element of Obama’s campaign proved to be the social media component, as the President’s social following was largely organic and the campaign’s online ad spend was far less than its print and television counterparts. The first ever “Social Election” was a complete success and had paved the way for future campaigns.
Fast Forward to 2012…
As the incumbent, Obama now maintains a sizeable lead in terms of social following. As mentioned by both Todd Bailey and Mike Stricker in our “Social Media & Election 2012” Web series, Obama’s following has been substantially greater than Mitt Romney’s on networks such as Facebook and Twitter since the outset. However, Romney’s campaign has placed a strong emphasis on social media and this has made the race to the White House much more competitive.
While the size and scope of this campaign has been greater than any before it, the role of social media marketing has played an instrumental role in the overall reach of the campaign. Going forward, candidates will almost certainly need to make social media a major part of their campaign efforts in order to raise awareness and establish themselves amongst the ever-expanding Internet audience.
SEO is almost constantly evolving, growing and becoming more complex, but regardless of how search engine optimization techniques change; content will always be an important component of online marketing initiatives.
While a majority of my posts emphasize the benefits of rich content and multimedia within Internet marketing campaigns, the role of blogs, articles and other on-site text is as crucial as ever before. In fact, creating more effective and “SEO-friendly” content is a primary objective of many campaigns.
Since Google’s Panda and Penguin updates made their now-infamous debuts, words like “quality” and “relevance” have become prevalent in the SEO community, but creating strong, relevant content is only the first step. Search engines actually encourage the promotion and distribution of such content and have even developed useful tools to help authors achieve greater visibility within the SERPs. The following strategies are amongst the most effective in the industry for authors and marketers looking to enhance the reach and visibility of their content:
When properly utilized, Google Authorship can be an excellent resource for content creators and can help to increase overall visibility and social engagement within Google+.
Notice how a Google search of the term “Chris Countey” returns results from sites on which our own SEO guru is featured as an author? Additionally, when Chris is mentioned by other contributors with authorship enabled, those results appear prominently on the SERP, as well. Authorship offers distinct advantages to content creators and definitely provides value within SEO campaigns.
Social Media Promotion
Outside of G+, networks such as Facebook and Twitter provide prime promotional real estate. Sharing, tweeting and liking have played a part in social media marketing and optimization campaigns for quite some time now, but using these platforms to promote blog posts, articles and other content has also helped many SEOs achieve greater success and higher visibility.
PR & Media Outreach
There are opportunities for content creators that go beyond guest blogging and social promotion. PR efforts such as press releases, media outreach and interviews provide major platforms for content creators to enhance their audience on a local, national and even global scale. Some Internet marketing firms are already offering PR services and more are likely to jump on the bandwagon in the months ahead due to its proven success.
Speaking of PR, I’ll be presenting at next week’s Agile SEO Meetup and further elaborating on the role of public relations and media outreach within online marketing campaigns. Click the link to check it out live next Monday (the 12th) at 7pm EST or tune in online via Webex.
WebiMax headquarters is located in South Jersey. This is our first day back in the office following Hurricane Sandy. Luckily, we have power and we did not experience the same levels of damage that the NJ Shore, Newark, and parts of Delaware, New York, and New England endured. Our thoughts are with those who lost their homes or worse – their lives. Among all of the chaos and destruction are brave and generous people who are stepping up to help each other everywhere we look – from neighbors helping to clean each others’ yards to people opening their homes and their hearts all over our Facebook news feeds.
There’s no doubt about it – Sandy was a unique storm on many different levels. Not only did she produce once-in-a-lifetime coastal flooding, 80 mph sustained winds, and wide-spread power outages, but social media played an unprecedented part in spreading safety tips, news, photos, and personal updates in real-time by those who were affected as well as by public safety organizations, major news outlets, and even local politicians.
While millions of people kept in touch and joined the conversation on various social media sites, there is one person who stood out to me on my Twitter feed throughout the ordeal: Cory Booker. The Newark Mayor has always had an impressive Twitter presence, but superstorm Sandy proved that Booker is just as in touch with the power of social media as he is with the community he serves.
Since the storm hit, Booker has been driving around with supplies, making house calls to those in need. Here’s is just one example from last night:
Two hours later, this appeared on his Twitter feed:
And this is the Newark resident’s current Twitter profile picture, with Cory Booker during the house call (with the toy car he gave her nephew):
When it comes to tragedies, including natural disasters, many people try to find the silver lining or a lesson that can be learned. In this case, one of the lessons is that social sites are communication tools powerful enough to save lives.
Sandy showed us that Twitter, Facebook, and Instagram have much more to offer than photos of what your second-cousin-once-removed is eating for dinner (filet and baked beans, in case you’re wondering…); over the past few days, they’ve offered updates to people who are unsure if their homes are still standing, peace of mind to those worried about their loved ones, and hand-delivered diapers to a toddler in Newark, NJ by his Mayor, Cory Booker.
Thank you, @corybooker, and best wishes to everyone in the Northeast in the coming days and weeks.