Innovation can lead to profitable small and medium business (SMB) growth starting in 2012. This year can be a rebound year for SMBs if business owners commit to innovating and focusing more on client-retention. The key problem is that most business owners are reluctant to move forward due to pressing economic concerns including the financial markets, credit ratings and unemployment; however, it’s the lack of focus on key internal areas that are keeping them in a hover pattern.  Read more